Refund and Returns Policy

Return and Refund Policy

At Purefit, we are committed to ensuring your satisfaction with every purchase you make on our website. If, for any reason, you are not completely satisfied with your products, we offer a comprehensive Return and Refund Policy to make your shopping experience worry-free.

Returns:

Eligibility: We accept returns within 7 days from the date of delivery for most products. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

Initiating a Return: To initiate a return, please contact our Customer Service team at purefithealthy@gmail.co. Provide your order number, the reason for the return, and any relevant photos if applicable. We will guide you through the return process.

Return Shipping: You are responsible for the return shipping costs unless the return is due to a defective or damaged product. We recommend using a trackable shipping method to ensure the return reaches us.

Refunds:

Processing Refunds: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Partial Refunds: If the returned item is not in its original condition or missing parts for reasons not due to our error, a partial refund may be issued.

Exchanges:

Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will arrange for an exchange or replacement, and we will cover the return shipping costs.

Cancellations:

Order Cancellations: You can request an order cancellation within 24 hours of placing your order. Contact our Customer Service team to request a cancellation.

If you have any questions about our Return and Refund Policy, please contact our Customer Service team at purefithealthy@gmail.com

Please note that this policy is subject to change without notice. It is recommended to review this policy periodically to stay informed of any updates.

Purefit